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What kind of survey are
you interested in?
Employee Opinion Survey/Employee Satisfaction Survey
Customer
Service Surveys
Internal
Service Surveys
Leadership
Development Assessments (360°)
Employee Opinion Surveys (EOS)
<Top>
Conducting
an Employee Opinion Survey (EOS) is one of the
quickest ways to get a read on an organizations’
culture. When
done properly, an Employee Opinion Survey (EOS) can
provide you with both an overall picture of where the
organization is effective, or has opportunities to do
things differently.
Our
experience:
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We
have been designing and delivering Employee
Opinion Surveys for the past 15 years to nearly
75,000 employees worldwide
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98
percent of the organizations we work with improve
their scores on their second survey
We can assist you by:
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Working
with you to determine to most valuable ways to
sort the data.
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Administering
the survey to your employees, tabulating all the
results and presenting the data in a simple, easy
to read format
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Providing
you with a wide range of administration methods:
web, paper, mail, on-site administration or a
combination to meet your unique needs
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Analyzing
the data and providing specific recommendations
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Working
with you to develop an Action Plan to help improve
scores in the lowest rated areas
Customer Service Surveys
<Top>
Customers are the
cornerstone of a successful business. Ensuring their
satisfaction should be the guiding principle behind
every decision you make. That is why getting their
input is so vital. Your customers are the best people
to tell you how you can serve them better.
We can assist you by:
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Developing and
administering a customized
Customer Satisfaction Survey
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Using our expertise
to interpret the results and make recommendations
specific to helping your organization develop
standards and action plans to increase customer
satisfaction
Our service can save
you time, is often more cost-effective than an
in-house survey, and will ensure candid customer
responses. Building customer loyalty is the most
important way you can “stay on top” in today’s
increasingly competitive market.
Internal Service
Surveys
<Please call us for more information> <Top>
The Internal Service
Survey (ISS) is an amazing organizational tool that
measures the current level of internal customer
service between departments. The ISS provides
employees with the opportunity to rate the quality of
service they receive from the departments. By
conducting an ISS, an organization will have the
chance to improve both the accountability and overall
level of service they provide to both internal and
external customers.
Leadership Development Assessments
360°
<Top>
The Leadership
Development Assessment (LDA) is an organizational
tool for helping managers at all levels become more
effective by increasing their self-awareness and
self-understanding. LDA works on the principle
of multi-level feedback. Using the feedback
questionnaires we will provide you with a comparative
profile of your leadership skills as seen by others as
well as yourself.
Read what
our clients are saying:
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