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About Us
Peter Barron Stark
Companies is a nationally recognized management
consulting firm that has surveyed and trained a
quarter of a million managers and employees around
the world over the past 20 years. Peter Barron
Stark, president, and Jane Flaherty, Senior
Consultant, are nationally recognized authors and
speakers who have been featured by Newsweek, Selling
Power, The New York Times and CNN. Peter Barron
Stark Companies are experienced professionals who
design and deliver employee satisfaction surveys and customer
satisfaction surveys, consulting services and training programs
for the public and private sectors.
Peter Barron Stark
Companies has been designing and delivering Employee
Satisfaction Surveys for nearly 20 years. Our vast
experience with over 200 Employee Satisfaction Surveys of
nearly 100,000 employees, positions us as a leader
in the area of Employee Satisfaction Surveys and
workplace excellence. The goal of each survey we
undertake is to produce data that will help an
organization build an environment where their
employees love to come to work and their customers
love to do business.
Our Mission
Peter Barron Stark Companies’ mission
is to provide our clients with customized services
that improve performance, enhance relationships, and
increase profitability. We are committed to
building partnerships with our clients, helping them
become more effective through a variety of
management and organizational consulting services.
Our consulting services and programs are provided
with exceptional quality,
professionalism, timeliness,
and customization.
What We Do
Services
Training Programs
Books
Services
Customer
Service
Management/Leadership
Negotiation
Performance Management
Engaged! How Leaders Build Organizations Where
Employees Love to Come to Work
Discover the Heartbeat of Every Successful
Organization––Employee Engagement––and Achieve
Excellence in Your Workplace. Every organization
faces challenges and hardships. Engaged! teaches
leaders how to overcome their most difficult
obstacle: employee engagement. By pinpointing
specific areas leaders can focus on and change, this
book shows how one leader can effectively change the
entire workplace environment––for the better.
Topics addressed include:
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The
10 Keys to Workplace Excellence
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The
11 Stupid Things Managers Do to Mess Up
Workplace Excellence
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The
12-Step Recovery Program from Stupid Behaviors
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76
Strategies to Engage Employees
The Only Guide to Employee Opinion Surveys You’ll
Ever Need – How One Leader Can Make a Difference
Now that you’ve collected all that valuable
data, what’s next? This book was written for
managers in organizations who have conducted an
Employee Satisfaction Survey and would like to
utilize the data to strengthen their leadership
skills and improve their organization. Chapter
seven will be extremely helpful for leaders in
any organization that want to develop an action
plan, based on their survey results, by
providing easy to use templates guaranteed to
produce results. The final chapter on
leadership is also a must read for every leader
who desires to become the type of leader that
their employees will long to follow.
By surveying your team members and taking action
on their input, you’ve taken a big step toward
building a culture where your employees love to
come to work and your customers love to do
business. As a leader, you know that to remain
successful you must engage your entire workforce
in order to:
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Gain valuable, first hand
input from employees about what’s working
and what needs to be fixed
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Work with employees to
resolve problems and remove barriers to
success
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Develop a team that is
effective, efficient, competitive and
profitable
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Implement organizational
change – often and quickly
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Encourage innovation and
recognize and value employee contributions
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Create a workplace that
encourages the loyalty of your best and
brightest employees
This book is the guide for every leader who
wants to be the difference in their
organization!
Lifetime Leadership: Leaving Your Legacy
A book for every manager and supervisor who
aspires to become a great leader. Whether you
are a new or veteran manager or supervisor, this
day-by-day inspirational book will renew your
enthusiasm and sharpen your skills to be a great
leader who leaves a tremendous legacy.
The Competent Leader
Strong leaders develop and nurture lifelong
relationships, and it is those relationships
that determine your success as a leader. This
comprehensive book emphasizes the personal and
people skills required to be a great leader.
There are twenty information-packed chapters,
complete with action plans, to apply what you
have learned on critical topics such as:
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Leading organizational change
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Setting goals
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Building high performance teams
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Managing conflict
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Hiring winners
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Coaching for improved performance
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Building your confidence and self-esteem
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Managing your time more effectively
Pocket
Guide to Leadership Skills
This pocket-sized companion to The Competent Leader
will enable you to recall those important leadership
skills at a glance. It's small enough to fit into
your briefcase, yet is packed with enough
information to help you coach a difficult employee,
get your people excited about change, motivate your
team without money, and much more.
The Only Negotiating Guide You'll Ever Need: 101
Ways to Win Every Time in Any Situation
Most people think of negotiating as something we
do when we are making a big deal for a
high-powered contract. But the truth is, we all
do it every day. We negotiate deadlines and
sales, purchases and relationships, in our roles
as employee, manager, and salesperson. Yet a lot
of negotiating books are theory-based and lack
the practical tools that help us know, “If he
says no, what do I say next?” In The Only
Negotiating Guide You’ll Ever Need, Peter Stark
and Jane Flaherty, celebrated consultants to
some of the country’s top companies, take the
dread out of persuasion in a series of
straightforward, entertaining, and highly
effective methods. They make powerful
negotiating skills easy and accessible, giving
you tools and knowledge you can put to use right
away.
To purchase any of the books
listed above click here
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